Product is usually shipped within 24 hours on business days.
Standard delivery Usps, Shipping specified by the customer is billed as the shipping cost. International shipping is arranged per order and billed as the shipping cost.
Payment Policy: We accept most major credit cards for payment. Your credit card statement will show Regenesis and our toll free telephone number, 888-424-6774. If you have any questions about your charges, please call us at the toll free number.
We will replace merchandise for the following conditions:
• Incorrect merchandise was sent/received
• Merchandise was damaged during shipment
• Defective or recalled merchandise was sent/received
We will refund the full purchase price under the following conditions:
• Customer did not accept the merchandise upon attempted delivery
• Merchandise order was canceled prior to receipt of product delivery and delivery was refused
Customer may cancel their order at any time prior to shipment without any penalty.
You must call Regenesis for acceptance, prior to returning any product. Please understand that many of the products we sell are intended for oral ingestion or transdermal introduction. We cannot accept merchandise which has been altered by the customer in any manner.
For Health Care Providers:
Wholesale pricing is available at for Health Care Providers and the Health Care Trades ONLY!
Health care providers receive brochures on the product they have ordered (normally 2 times the order quantity, more on request). These brochures are at no charge and are intended to educate the patient on the product. These brochures are custom printed with the name and contact information of the health care provider. In this way the patient refers back to the health care provider rather than contacting us directly.
Personal information we collect online
When you make a purchase on regenesisvitamins.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).
Is information shared with third parties?
We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We may provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions or to deliver packages. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for Regenesis. We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
How will my information be used?
Information collected on regenesisvitamins.com may be used in the following ways:
• Schedule deliveries of merchandise that you purchase online
• Create an online account for you at regenesisproducts.com
• Bill your credit card for your purchases
• Confirm and track your orders
• Respond to your customer service inquiries
• Provide promotional communication and other information to you, if you choose to receive them
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet.
Whom do I contact with questions?
We stand behind the purpose and mission of Regenesis:
PURPOSE: To create an extraordinary quality of life in wellness, and have that quality of life available to everyone.
MISSION: Regenesis products provide nutritional supplementation that is safe, easy, reliable and affordable to everyone.
COMPANY VALUES: Providing our customers with service unparalleled by any other company in business. We are committed to accuracy and accountability, both towards the customer and the product. Regenesis is active in the community and supports ongoing educational presentations for all to learn about health. The opportunity to make a difference and to have transformation alive and real for all people.
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Disclaimer: Regenesis makes no medical claims – Statements contained herein have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat and cure or prevent disease. Always consult with your professional health care provider before changing any medication. The information is for educational use only. Do not attempt to self-diagnose or treat any condition. Please consult your healthcare practitioner if you believe you may have any of the signs or symptoms discussed above before using any of the nutrients discussed. You should also consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. Always read and follow all label directions.